Spa Attendant

23 hours ago


Laguna Beach, California, United States JC Resorts Full time
Spa Attendant Job Description

At JC Resorts, we are seeking a highly skilled and detail-oriented Spa Attendant to join our team at Surf & Sand Resort in Laguna Beach. As a Spa Attendant, you will be responsible for providing exceptional guest service, ensuring a seamless and relaxing experience for our spa guests.

Key Responsibilities:

  • Assess and accommodate guest needs, including handing out towels, robes, sandals, locker keys, refreshments, and other amenities.
  • Maintain the day-to-day cleaning of the Spa, including removing trash, soiled linen, and recyclables.
  • Ensure clean linen and product supplies are available for daily treatments.
  • Escort guests to their treatment rooms, pointing out available services and amenities.
  • Deliver warm neck pillows, newspapers, refreshments, and other amenities to guests waiting for service.
  • Promptly respond to guest questions and inquiries, referring to the Spa Director as needed.
  • Assess and correct any scheduling conflicts, guest challenges, or problems, referring to the Spa Director as needed.

Requirements:

  • High School diploma or equivalent required.
  • English fluency required.
  • CPR certification required.
  • Excellent interpersonal skills.
  • Computer literacy.
  • At least 1 year of experience working in a service-related industry.
  • Prior hotel and housekeeping experience preferred.

Physical Demands:

  • Stands/walks approximately 30% of shift.
  • Sits at desk or in meetings approximately 90% of shift.
  • Uses personal computer approximately 60-70% of shift.
  • Occasionally required to handle and move objects weighing up to 40 lbs. over short distances.
  • Moderate to heavy use of phones, daily.
  • Frequent use of stairs, daily.

Equal Opportunity Employer:

JC Resorts is an equal opportunity employer committed to hiring a diverse workforce and maintaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law.


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