Investor Accounting Specialist II

1 week ago

Coppell, Texas, United States Shellpoint Mortgage Servicing Full time
About Us

Shellpoint Mortgage Servicing (SMS) stands as one of the leading non-bank mortgage servicing firms in the United States. Our role in mortgage servicing involves managing loan portfolios for various clients, including banks and real estate investment firms. We handle essential tasks such as collecting mortgage payments, managing tax and insurance obligations, and assisting homeowners facing payment difficulties.

Key Responsibilities

The Investor Accounting Analyst II plays a crucial role in executing monthly bank reconciliations for a range of custodial accounts associated with investors, which may include FNMA, FHLMC, GNMA, or private portfolios. This position entails managing accounts that present moderate to high complexity. The Analyst will also mentor junior team members and contribute to the development of process documentation, automation, and analytical insights, ensuring we deliver exceptional service to our investors and clients.

Main Duties
  • Conduct monthly cashbook reconciliations and verify expected reconciliations for various investor custodial accounts, including Fannie Mae, Freddie Mac, Ginnie Mae, and private portfolios.
  • Execute monthly reconciliations for customer escrow accounts.
  • Perform daily and monthly reconciliations of clearing accounts.
  • Investigate and resolve discrepancies in loans and accounts, ensuring compliance with investor and regulatory standards.
  • Collaborate with the Investor Reporting team to address issues within investor accounts.
  • Adhere to established procedures and controls throughout the monthly reconciliation process.
  • Support internal and external audit activities.
  • Utilize Microsoft Excel extensively for data analysis and reporting.
  • Address ad-hoc reporting requests or research as directed by management.
  • Perform calculations involving interest and percentages; balance accounts; and identify routine mathematical errors, including drafting and interpreting bar graphs.
  • Resolve investor-related issues and reconciliation exceptions promptly.
  • Analyze operational, reporting, or data challenges and propose solutions or process enhancements to management.
  • Carry out additional duties as assigned by management.

Qualifications
  • High School Diploma or equivalent required; Bachelor's Degree in Accounting or Finance preferred.
  • 2-4 years of experience in mortgage servicing is required; prior experience in investor accounting is preferred.

Skills and Competencies
  • Proficient in advanced MS Excel.
  • Strong mathematical abilities.
  • Experience with SQL or other database reporting tools is preferred.
  • Familiarity with servicing director knowledge is advantageous.
  • Understanding of basic accounting principles and practices.
  • Excellent analytical skills, particularly in evaluating internal control weaknesses.
  • Comprehension of operational risks and associated controls.
  • Exceptional organizational and time management skills.
  • Self-driven with a keen attention to detail and strong organizational capabilities.

Company Benefits:

• 15 Paid Time Off (PTO) days, increasing to 18 after the first anniversary.

• 9 Paid Holidays.

• Employee Engagement Activities.

Additional Perks:

• Comprehensive medical coverage, including Health Savings Account & Flexible Savings Account.

• Dental, RX, Vision, Life, and Disability Insurance.

• 401(k) Plan with company match.

• Performance-based incentives.

• Pet Insurance.

• Opportunities for advancement.

Corporate Social Responsibility:

• Our Newrez NOW program encourages employees to lead in their communities through volunteering, philanthropy, and nonprofit grants.

• 1 Volunteer Time Off (VTO) day for participating in a nonprofit event of choice.

• Employee Matching Gifts Program, matching monetary donations to eligible non-profits, up to $1,000 per employee.

• Newrez Grants Program, providing resources for employees to find opportunities to donate time or money.

Equal Employment Opportunity
We are proud to be an equal opportunity employer, celebrating the diversity of our employees, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Embracing differences makes us stronger.

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