Restaurant Operations Manager
2 days ago
About the Role:
We are seeking a highly motivated and experienced Restaurant Assistant Manager to join our team at Love's Travel Stops & Country Stores. As a key member of our restaurant operations team, you will play a vital role in ensuring the smooth and efficient operation of our restaurant.
Key Responsibilities:
- Facilities and Equipment Maintenance: Ensure a safe, clean, and well-maintained facility through regular maintenance and adherence to proper food safety procedures.
- Drive Sales and Customer Satisfaction: Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation, while maintaining high levels of customer satisfaction.
- Leadership and Team Management: Assist the Restaurant Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
- Customer Service and Order Fulfillment: Work with the team to prepare and package customer orders in a timely manner to maximize customer service expectations and results.
- Financial Management: Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities.
- Talent Acquisition: Collaborate with the Restaurant Manager in the efforts of talent acquisition.
Requirements:
- Experience: 1+ years restaurant management experience, 1+ years managing operations with an annual sales volume of $1+million, 1+ years affecting and deciphering budgets and P&L statements, 1+ years supervising and training 5-10+ employees.
- Skills: Excellent communication and interpersonal skills, exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
- Physical Demands: Regular talking and hearing, active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing, frequent lifting/moving of items over 75 pounds.
Our Culture:
Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023. Love's has been fueling customers' journeys since 1964, and we continue to lead the way with innovation and perseverance. We are committed to offering products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel, and wholesale fuel customers.
EOE-Protected Veterans/Disability
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