Service Manager
1 month ago
At Elliott-Lewis, we are seeking a highly motivated Service Manager with experience and an entrepreneurial mindset to join our team. As a Service Manager, you will be responsible for a team of HVAC mechanics and will be responsible for promoting and ensuring customer satisfaction throughout service operations.
Key Responsibilities:
- Promote and ensure customer satisfaction throughout service operations group
- Provide internal support to the Service Department as a whole
- Coordinate your team's daily schedule with our dispatch department
- Provide technical support and direction to field service technicians and ensure that proper service techniques are utilized
- Conduct site surveys, estimates, and follow through on small projects
- Provide technical estimating support to sales personnel
- Performs project and account management tasks including but not limited to managing, supervising, planning, and communicating
- Multi-task in a way that allows for proper coordination of all service department activities
- Be detail oriented with a strong understanding of customer service and employee relations
- Successfully operate in a dynamic environment to ensure business objectives are met
- Efficiently plan, coordinate, and oversee field service operations
- Identify work flow weaknesses and implement corrective action
Requirements:
- Minimum of 8 years of field experience working for a mechanical contractor in the industry
- Excellent verbal and written communication skills
- Balance communications between internal and external customers at all levels
- Capable of pivoting between small and large sized projects and respective change orders
- Proficiency in Microsoft Office, specifically Excel, Word, and Outlook
- Soft skills: Organized, self-motivated, and detail-oriented
Preferred Skills:
- Microsoft Dynamics/GP (an accounting software) experience highly desired
- DocLink software (an Accounts Payable SAAS) experience highly desired
- Microsoft Office experience in SharePoint and Teams
- Experience with DocuSign
- Bachelor Degree preferred but not required
Compensation:
Elliott-Lewis offers a robust compensation package including:
- Competitive base salary
- Annual raises
- Annual bonuses
- 401k Retirement Plan with generous company match
- Two weeks' vacation during first year at entry-level with more earned for greater tenure
- Sick Pay
- Medical / Health Insurance Plans
- Dental coverage
- Additional voluntary benefits including several life insurance options, accident insurance, several disability insurance options, and more
We recognize that great talent can come from a variety of backgrounds. We are an equal opportunity employer committed to affirmative action and diversity. Background, MVR checks, and drug tests are performed for all positions.
We are an equal opportunity employer including Disability/Vets
Elliott-Lewis Corporation is a full-service HVAC/R (Heating, Ventilation and Air Conditioning/Refrigeration) contractor. The Mechanical Services department provides maintenance, repair and operations, as well as new installations, replacements, design/build and building automation control services to commercial, industrial and governmental customers.
The ideal candidate will be seeking a long-term relationship with an employer to further their career. This is a full-time and exempt (salaried) position.
Since 1905, Elliott-Lewis and its family of companies have a reputation of being a premier provider of Mechanical Services, Facilities Management, and Crane Rentals.
-
Service Manager
4 weeks ago
Whippany, New Jersey, United States Elliott-Lewis Full timeService Manager - HVAC/R and Mechanical LeaderSeeking a highly motivated Service Manager with experience and an entrepreneurial mindset to join our team. The successful candidate must possess advanced technical experience in the HVAC/R industry and be seeking a long-term relationship with an employer to further their career.This is a full-time and exempt...
-
Field Service Specialist
4 weeks ago
Whippany, New Jersey, United States Mettler-Toledo Full timeAs a Field Service Specialist at Mettler-Toledo, you will play a critical role in ensuring the smooth operation of our customers' chemical synthesis processes. Your primary responsibility will be to conduct on-site installations, customer training, repairs, and preventative maintenance for assigned instrumentation.You will work closely with our North...
-
Customer Service Lead
4 weeks ago
Whippany, New Jersey, United States BJ's Wholesale Club Full timeJob SummaryThe Customer Service Lead is responsible for overseeing the frontline in the absence of the Front End Manager. This role involves coaching, teaching, and developing all frontline team members to ensure excellent member service. The Customer Service Lead teaches, develops, and motivates all team members for the successful execution of membership...
-
Mechanical Systems Specialist
4 weeks ago
Whippany, New Jersey, United States Mechanical Service Corporation Full timeJob Title: Mechanical Systems SpecialistAbout the Role:MSC is seeking an experienced Mechanical Systems Specialist to join our team. The ideal candidate will have a strong background in mechanical engineering and a passion for problem-solving in the field.Responsibilities:Provide technical support to field and office teamsAssist in technical design of HVAC...
-
Risk Management Consultant
3 weeks ago
Whippany, New Jersey, United States Gallagher Full timeAbout the RoleWe are seeking a Client Service Manager to join our team at Gallagher. As a Client Service Manager, you will be responsible for delivering exceptional customer service to a range of clients with varying levels of complexity.Key ResponsibilitiesTake a leadership role in the renewal process to ensure the best possible solutions are delivered to...
-
Customer Service Representative
1 month ago
Whippany, New Jersey, United States UniFirst Full timeAt UniFirst, we are seeking a dedicated Customer Service Representative to deliver exceptional customer service as a liaison between customers and the company. This role is a key player in our team, ensuring a seamless experience for our clients.Key Responsibilities:Assist customers by answering questions related to accounts, procedures, and services by...
-
Financial Services Audit Senior
4 weeks ago
Whippany, New Jersey, United States WithumSmith+Brown Full timeAbout the RoleWe are seeking a highly skilled Senior Financial Services Auditor to join our team at WithumSmith+Brown. As a key member of our audit team, you will be responsible for leading the engagement team staff on the planning and execution of audits, reviews, and compilations to provide world-class client service.Key ResponsibilitiesOversee the...
-
Customer Service Representative
4 weeks ago
Whippany, New Jersey, United States UniFirst Full timeJob Title: Customer Service RepresentativeAbout the Role:UniFirst is seeking a dedicated Customer Service Representative to provide exceptional customer service as a liaison between customers and the company. The ideal candidate will be a key player in delivering outstanding customer service and will be responsible for assisting customers by answering...
-
Customer Service Representative
4 weeks ago
Whippany, New Jersey, United States SSI People Full timeJob Title:Customer Service RepresentativeLocation:Not SpecifiedJob Responsibilities:Deliver a high-quality experience from start to finish, offering program information, eligibility, reimbursement support, and general assurances.Respond to inbound and outbound calls from patients, physicians, and pharmacies, addressing their access to care and reimbursement...
-
Healthcare Audit Manager
4 weeks ago
Whippany, New Jersey, United States Withum Full timeAt Withum, we empower our clients with innovative tools and solutions to address their accounting, tax, and overall business management needs. Our Healthcare Services Group is comprised of experts who have the depth and breadth of experience to fully understand the many challenges facing healthcare professionals today.The successful candidate will work...
-
Healthcare Audit Manager
4 weeks ago
Whippany, New Jersey, United States Withum Full timeWithum's Healthcare Services Group is comprised of experts who provide advisory, audit, and tax services to healthcare systems and hospitals, Federally qualified health centers, community health centers, medical groups, physician and dental practices, healthcare joint ventures, and other types of healthcare organizations.The successful candidate will work...
-
Healthcare Audit Manager
4 weeks ago
Whippany, New Jersey, United States Withum Full timeWithum's Healthcare Services Group is comprised of experts who have the depth and breadth of experience to fully understand the many challenges facing healthcare professionals today.The group provides advisory, audit and tax services to healthcare systems and hospitals, Federally qualified health centers and community health centers, medical groups,...
-
Financial Services Audit Senior Professional
4 weeks ago
Whippany, New Jersey, United States Withum Full timeAbout the RoleWe are seeking a highly skilled Financial Services Audit Senior to join our team at Withum. As a key member of our audit team, you will be responsible for leading the engagement team in planning and executing audits, reviews, and compilations to provide exceptional client service.Key ResponsibilitiesLead the engagement team in planning and...
-
Senior Engineering Manager
4 weeks ago
Whippany, New Jersey, United States Barclays Full timeJob SummaryWe are seeking a highly skilled and experienced professional to lead our engineering teams as a Senior Engineering Manager. In this role, you will be responsible for fostering a collaborative and high-performance culture to achieve project goals and meet organizational objectives.Key Responsibilities Lead engineering teams effectively to deliver...
-
Agency Loan Servicing Transformation Lead
4 weeks ago
Whippany, New Jersey, United States Barclays Full timeJob DescriptionPurpose of the RoleAs a key member of the Wholesale Lending team at Barclays, you will play a crucial role in driving the transformation of our digital loan servicing landscape. Your expertise in Loan IQ will be instrumental in enhancing our digital offerings and ensuring exceptional customer experiences.Key ResponsibilitiesSupport day-to-day...
-
Field Service Engineer
4 weeks ago
Whippany, New Jersey, United States Mettler-Toledo Full timeJob SummaryWe are seeking a highly skilled Field Service Engineer to join our team at Mettler-Toledo AutoChem Inc. This role will involve conducting on-site installations, customer training, repairs, and preventative maintenance for assigned instrumentation.The ideal candidate will have a strong background in chemistry, mechanical, or electrical engineering,...
-
Customer Service Representative
4 weeks ago
Whippany, New Jersey, United States UniFirst Full timeWe are seeking a dedicated Customer Service Representative to play a key role in delivering outstanding customer service as a liaison between customers and UniFirst.As a Customer Service Representative, you will be responsible for:Assisting customers by answering questions related to accounts, procedures, and services by telephone or email.Providing...
-
Compliance Risk Manager
4 weeks ago
Whippany, New Jersey, United States Barclays Full timeJob DescriptionPurpose of the roleTo investigate employee conduct exceptions, provide expert oversight and advice, and mitigate compliance risks.Help maintain a culture of integrity by delivering compliance training and implementing robust controls to ensure adherence to regulatory standards.AccountabilitiesDevelopment and implementation of policies related...
-
Whippany, New Jersey, United States Barclays Full timeJob DescriptionPurpose of the role: To support Wholesale Lending with day-to-day processing, reviewing, reporting, trading, and issue resolution.Key AccountabilitiesSupport with day-to-day Wholesale Lending initiatives including processing, reviewing, reporting, trading, and issue resolution through lending technical expertise.Monitor the bank's lending...
-
Media Associate
4 weeks ago
Whippany, New Jersey, United States Marketsmith Full timeAbout the RoleThe Media Associate will be an integral part of our team, responsible for supporting the Media Department in all aspects of media planning, buying, and campaign management. This role offers a unique opportunity to learn and grow within the Marketsmith team, working on multiple media platforms including radio, TV, newspaper, digital, and outdoor...