Installation and Service Technician
6 days ago
We are seeking a highly skilled and experienced Installation and Service Technician to join our team at Johnson Controls International. As a key member of our retail services team, you will be responsible for installing, servicing, and repairing retail equipment and products at customer sites.
Key Responsibilities- Install and service retail equipment and products at customer sites, ensuring timely and efficient completion of tasks.
- Perform troubleshooting and repair of equipment and products, utilizing technical knowledge and skills to resolve issues.
- Maintain accurate records of service calls, including products serviced, work performed, hours, and parts utilized.
- Manage inventory levels of parts and supplies, ensuring adequate stock to meet customer needs.
- Provide training and support to customers on the use and maintenance of their equipment.
- Collaborate with colleagues and management to ensure seamless delivery of services and meet customer expectations.
- Associate degree in Electronics and/or Networking, or technical military equivalent required.
- Valid driver's license and ability to travel to customer sites.
- 3 years prior work experience in a related field, with a strong background in electronics and networking.
- Competed basic EAS and Video training and certifications.
- Highly organized, strong interpersonal skills, and ability to work independently.
- General knowledge of electronics and ability to use hand and power tools.
- Capable of performing physical labor, including carrying and moving equipment and tools up to 50-70 lbs.
- Able to work in unusual and sometimes difficult positions, such as climbing ladders, scaffolding, and high lift equipment up to 40 feet.
- Strong organizational skills, positive attitude, and ability to learn quickly.
- Must be capable of working independently or as a team.
- Working knowledge of MS Office and basic PC skills.
- Excellent written and oral communication skills.
- Ability to travel and work overtime as needed.
- Able to read and interpret blueprints and scope documents.
- Certified in all Video & RFID solutions currently sold and serviced by Retail.
- Network Certification - Full competency in all required networking, advanced performance.
- Networking Fundamentals.
- TRS - Networking 101.
- Ability to perform service on more complete integrated solutions.
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