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Installation Field Technician

2 months ago

Marquand, Missouri, United States Beck Recruiting Full time
Job Overview

Position: Field Install Specialist

Role Summary: The Field Install Specialist plays a crucial role in supporting Project Managers and Senior Field Trainers/Supervisors by executing project plans and ensuring installations are carried out successfully, surpassing client expectations. This position involves traveling to various project sites, working independently or collaboratively within a team. The Specialist is tasked with upholding professionalism and excellence in every assignment, adhering to both company and client standards, and accurately completing necessary documentation, including reports and time logs.

About Us: Beck Recruiting is dedicated to providing top-notch Project Management Installation Services, specializing in the installation of JanSan and Building Services products across diverse sectors such as healthcare, education, office, retail, manufacturing, and industrial.

Our Commitment: To deliver outstanding service on every project, exemplifying professionalism and excellence.

Key Responsibilities:

The following responsibilities outline the general nature and level of work expected for this position. This list is not exhaustive, and duties may vary.

Pre-Installation Duties:

  • Review project summaries and address any inquiries with the scheduling team.
  • Familiarize yourself with the scope of work to identify any discrepancies on-site.
  • Organize tools and manage inventory for weekly installations.
  • Load necessary supplies and equipment into the vehicle.

Installation Responsibilities:

  • Arrive at job sites promptly.
  • Check in via the designated communication method and log in as required.
  • Introduce yourself to the site contact and confirm work hours.
  • Obtain necessary access information and details.
  • Verify products and staging areas with the site contact.
  • Conduct a site walkthrough to discuss compliance and placement details.
  • Communicate any challenges or deviations to the office promptly.
  • Set daily installation goals and prepare accordingly.
  • Ensure clear communication of expectations with end users.
  • For multiple site locations, notify the next location prior to arrival.

Project Oversight:

  • Manage on-site installations and contact the office for additional support if needed.
  • Document any on-site challenges with photographs.
  • Plan daily objectives, breaks, and end times effectively.
  • Review daily progress with the site contact and the office.
  • Prepare and submit nightly reports and daily tracking sheets.
  • If leading a team, ensure all members submit their documentation.
  • Obtain a Quality Evaluation for all projects.

Client Engagement:

  • Make a positive first impression and exceed client expectations.
  • Engage with site contacts and sales representatives to promote the company.
  • Demonstrate the value of the company through actions and communication.
  • Maintain a clean and organized installation area.
  • Show appreciation to distributors when possible.

Physical Requirements:

  • Ability to stand, stoop, bend, and reach for extended periods.
  • Willingness to work extended hours to meet project deadlines.
  • Capability to lift up to 50 pounds and perform repetitive movements.

Travel Requirements:

Installers are expected to travel out of town Monday through Friday, with occasional weekend work. Most assignments begin early in the morning, though some may require afternoon or evening hours. In certain large projects, teams may stay over the weekend to optimize travel logistics.

Compensation Structure:

  • Hourly wage based on experience, plus;
  • Commissions for installations;
  • Travel compensation per hour;
  • Daily per diem for meals.