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Installation and Service Technician

2 months ago

Marquand, Missouri, United States Johnson Controls International Full time
Job Overview

We are seeking a skilled Installation and Service Technician to join our team at Johnson Controls International. As a key member of our team, you will be responsible for installing, servicing, and repairing retail equipment and products at customer sites.

Key Responsibilities
  • Install and service retail products and equipment at customer sites, ensuring timely and efficient completion of tasks.
  • Perform troubleshooting and repair of equipment, utilizing technical knowledge and skills to resolve issues.
  • Maintain accurate records of service calls, including products serviced, work performed, and hours utilized.
  • Develop and maintain a strong understanding of retail products and equipment, staying up-to-date on new technologies and innovations.
  • Provide excellent customer service, ensuring customer satisfaction and building strong relationships with clients.
  • Collaborate with colleagues to achieve team goals and objectives, sharing knowledge and expertise to drive success.
Requirements
  • Associate degree in Electronics and/or Networking, or technical military equivalent required.
  • Valid driver's license and ability to travel as needed.
  • 3 years prior work experience in a related field, with a strong understanding of electronics and networking principles.
  • Competed basic EAS and Video training and certifications, with a willingness to obtain or have State License as required.
  • Highly organized, with strong interpersonal skills and ability to work independently.
  • General knowledge of electronics and mechanical aptitude, with ability to use hand and power tools.
  • Capable of performing physical labor, including carrying and moving equipment and tools up to 50-70 lbs.
  • Able to work in unusual and sometimes difficult positions, such as climbing ladders, scaffolding, and high lift equipment up to 40 feet.
  • Strong organizational skills, positive attitude, and ability to learn quickly.
  • Must be capable of working independently or as a team, with excellent written and oral communication skills.
  • Ability to travel and work overtime as needed, with a strong understanding of MS Office and basic PC skills.
  • Able to read and interpret blueprints and Scope documents.
Preferred Skills
  • Certified in all Video & RFID solutions currently sold and serviced by Retail, with a strong understanding of networking fundamentals.
  • Network Certification, with full competency in all required networking, advanced performance, and TRS - Networking 101.