Customer Service Registrar

7 hours ago


Waynesville, North Carolina, United States Mission Hospital Full time
Job Summary

We are seeking a highly skilled and detail-oriented Customer Service Registrar to join our team at Mission Hospital. As a key member of our revenue cycle team, you will be responsible for timely and accurate patient registration, ensuring seamless communication with patients, families, and healthcare providers.

Key Responsibilities
  • Interview patients to obtain all necessary account information, verifying insurance coverage and calculating patient liability amounts.
  • Provide exceptional customer service, ensuring patient satisfaction and loyalty.
  • Verify and assign insurance plans accurately, ensuring compliance with regulatory requirements.
  • Process patient charts according to established productivity standards, ensuring timely and accurate completion.
  • Collaborate with healthcare providers and insurance companies to resolve billing and payment issues.
Requirements
  • 1 year of related experience in patient registration or a related field.
  • Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
What We Offer

Mission Hospital offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan with a 100% match on 3% to 9% of pay (based on years of service). We also offer education assistance, tuition reimbursement, and a colleague recognition program.

As a valued member of our team, you will have opportunities for professional growth and development, as well as a chance to make a meaningful difference in the lives of our patients and their families.



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