Parts Coordinator
2 weeks ago
As a Parts Coordinator at Hobart Service, you will play a critical role in ensuring the efficient allocation and distribution of parts and materials for service repairs and customer orders. This position requires strong organizational and communication skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities:- Maintain accurate inventory control systems, including updating computer records and assisting with audits.
- Requisition parts from Troy, OH, and follow up on purchase orders and correspondence involving back orders.
- Assist in the training or cross-training of other individuals in the office.
- Receive and verify parts from the warehouse, including matching parts invoices with purchase orders and packing slips.
- Process Return Apparatus Tags (RAT) involving warranty claims and verify Warranty and Maintenance automatic scale/wrapper credits.
- Assist with replenishing truck inventories and handling parts transfers to other Hobart Branches.
- Handle over-the-counter parts sales to walk-in customers and assist with various job functions involved in tracking consignment.
- Assist in preparing reports on order status, parts & material shortages.
- Stay up-to-date on new products and related parts required for various modifications and keep bulletins updated.
- Process parts mail orders from customers and handle telephone orders from customers for parts, including writing up orders and quoting prices.
- Follow up with customers and service personnel for availability of parts, upon request.
- Write up credits for returned merchandise and handle telephone requests from technicians for parts.
- Follow up on all pending credits, Cycle counts/inventories
- Accredited High School diploma, Business or trade school or GED
- 1+ years Parts or clerical experience which includes any or all of the following: ordering, shipping, receiving, parts sales and inventory control
- Ability to handle competing/multiple priorities
- Computer Skills: Microsoft Office products excel, Word, Outlook
- Excellent verbal, written, and interpersonal communication skills
- Preferably has knowledge and experience with Inventory Management
- Required to sit for prolonged periods of time
- Extensive periods of time on phone
- Lifting 50-75 lbs with or without assistance
- Climbing up to 8 ft with ladder
- Kneeling, squatting, bending, pushing/pulling
- Exposure to noise, heat, cold, slippery, wet conditions
- OT as required
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