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Parts Specialist

2 months ago


Atlanta, Georgia, United States LiftOne Full time
About the Role

LiftOne is seeking a highly skilled Parts Specialist to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service, managing inventory, and ensuring the efficient delivery of parts to our customers.

Key Responsibilities
  • Customer Service: Provide timely and accurate responses to customer inquiries, resolving issues and concerns in a professional and courteous manner.
  • Inventory Management: Maintain accurate and up-to-date inventory records, ensuring that parts are properly stocked and available for delivery.
  • Order Processing: Process customer orders in a timely and efficient manner, ensuring that all necessary information is accurate and complete.
  • Communication: Communicate effectively with customers, colleagues, and management to ensure seamless delivery of parts and excellent customer service.
  • Problem-Solving: Identify and resolve issues related to inventory, orders, and customer service, escalating concerns to management as needed.
Requirements
  • Education: High school degree or equivalent required.
  • Experience: 3-5 years of experience in a parts environment, with a focus on customer service and inventory management.
  • Skills: Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
  • Certifications: Valid driver's license and forklift certification required.
Work Environment

LiftOne is a dynamic and growing organization that values its employees and customers. As a Parts Specialist, you will work in a fast-paced environment with a team of dedicated professionals who are passionate about delivering exceptional service and support.