House Attendant-Lobby Assistant

4 days ago


Knoxville, Tennessee, United States Marriott Knoxville Downtown Full time
Job Summary:

Versión en español disponible a pedido.

The House Attendant-Lobby is responsible for maintaining the cleanliness and appearance of the hotel's public areas. This includes tasks such as:

  • Cleaning and maintaining the lobby, including the coffee service and concierge events
  • Setting up and maintaining meeting room functions
  • Delivering service items to guest rooms upon request
  • Driving the shuttle van when needed

The ideal candidate will have a high school diploma or equivalent and/or experience in a hotel or related field. They must also have a valid driver's license and an acceptable MVR (Motor Vehicle Driving record).

Responsibilities:
  • Approach all interactions with guests and associates in a friendly and service-oriented manner
  • Maintain regular attendance and adhere to Aimbridge Hospitality standards
  • Maintain high standards of personal appearance and grooming
  • Comply with Aimbridge Hospitality standards and regulations to ensure safe and efficient hotel operations
  • Clean and buff floors daily
  • Shampoo carpets and furniture as needed
  • Clean public restrooms and maintain them regularly
  • Handle luggage assistance and lost and found items
  • Complete daily assignment checklists and submit to supervisor
  • Be familiar with Aimbridge Hospitality policies and house rules
  • Ensure associates are attentive, friendly, helpful, and courteous to all guests, managers, and associates
Benefits:
  • Competitive benefits package, including medical, dental, and vision coverage
  • Short-term and long-term disability income
  • Term life and AD&D insurance
  • Paid time off
  • Employee assistance program
  • 401(k) retirement plan

Marriott Knoxville Downtown is a premier hotel located in the heart of downtown Knoxville, offering a unique blend of business and leisure amenities. Our hotel is within walking distance of many attractions, including the Knoxville Museum of Art, historic Market Square, and the University of Tennessee.



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