House Attendant-Turn Down

1 week ago


Knoxville, Tennessee, United States the tennessean Full time
Job Summary

The House Attendant-Turn Down is responsible for providing exceptional turndown service to our guests, ensuring their rooms are clean and refreshed to the highest standards. This role requires attention to detail, excellent communication skills, and the ability to work independently in a fast-paced environment.

Responsibilities
  • Provide turndown service to assigned guest rooms and suites, ensuring a high level of cleanliness and attention to detail.
  • Clean and refresh guest rooms as needed, restocking supplies and linens as required.
  • Remove all trash and dirty linen from guest rooms, maintaining a clean and organized environment.
  • Keep all hallways, public areas, and closets clean, neat, and vacuumed, ensuring a positive guest experience.
  • Report any maintenance or repair issues to the Housekeeping Supervisor/Manager in a timely manner.
  • Handle items for Lost and Found according to hotel standards.
Requirements
  • High School diploma or equivalent and/or experience in a hotel or related field preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to work independently and as part of a team, with a strong attention to detail and ability to multitask.
  • Physical ability to lift, push, and pull heavy objects, as well as stand for long periods of time.
About The Tennessean

Located in the heart of downtown Knoxville, The Tennessean offers a unique blend of luxury and comfort, with stunning views of the Smoky Mountains and World's Fair Park. Our hotel features elegantly appointed rooms, a state-of-the-art fitness center, and a sophisticated lobby bar. We are committed to providing exceptional service and creating unforgettable experiences for our guests.



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