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Operations Director

1 month ago

Buffalo, New York, United States Acqua Restaurant and Banquets Full time
Operations Manager

We are seeking a highly motivated and experienced Operations Manager to join our team at Acqua Restaurant and Banquets. As an Operations Manager, you will be responsible for the day-to-day operations of our properties, including managing budgets, controlling costs, and ensuring excellent food quality and service.

Key Responsibilities:
  • Achieve budgeted revenues and expenses, and improve profitability through effective cost control and inventory management.
  • Monitor and manage budgets in all areas of cost control, with a focus on cost of inventory, sales, and payroll.
  • Direct the daily activities and assignments of staff, ensuring appropriate coverage and developing departmental strategies and goals.
  • Work closely with the Executive Chef to ensure excellent quality and presentation of all foods.
  • Provide direct oversight of the property-wide Banquet and Catering operations, including developing and maintaining managerial and captain oversight of all operations.
  • Collaborate with the Catering Sales Team to review sales goals and marketing strategies.
  • Directly lead all aspects of banquet operations, including developing and maintaining managerial and captain oversight of all operations.
  • Review and approve all menus and pricing for banquet/catering.
  • Ensure the timely set up of all Banquets' venues according to the service settings and as outlined in the function sheets.
  • Ensure that evaluation of food product, front-of-house employee performance, and development of product consistent with our market position.
  • Develop a selection and pricing strategy for all liquors and wines, and supervise their procurement.
  • Ongoing maintenance of the physical asset of all properties.
  • Follow all Health and Safety regulations.
  • Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and coach employees; address complaints and problem solve.
  • Delegate logistics supports, including contracted outside work force, food and beverage supplies, operating equipment, transfer or food and equipment.
Requirements:
  • Minimum 3 years' experience as a Banquet Manager or Director of Food and Beverage.
  • Excellent skills in budgeting, expense management, inventory, payroll, labor costing, staffing, marketing, owner relations, and PL management.
  • Able to diplomatically deal with difficult situations and people while exhibiting a consistent level of integrity.
  • Able to interpret a variety of instructions and regularly exercise independent judgement and discretion about matters of significance.
  • Ability to multitask and manage events taking place at multiple properties.
  • Effective in communication.
  • Computer literate.
  • Must have own transportation.
  • Ability to work weekends.