Director of Catering Sales

4 weeks ago


Buffalo, New York, United States Reikart House, Amherst, NY Full time
Job Title: Director of Catering Sales

Reikart House in Amherst, NY is seeking a highly skilled Director of Catering Sales to join our team. As a key member of our hospitality management company, you will be responsible for supervising the daily operations of the catering and group planning area to achieve customer satisfaction, quality service, and compliance with local and corporate standard operating procedures.

Key Responsibilities:
  • Supervise catering/coordinator/event planning managers and related associates.
  • Meet with customers to review Banquet Event Orders and group resumes.
  • Calculate and review banquet checks for accuracy.
  • Prepare daily gratuities and payroll reports.
  • Maximize current hotel key accounts by identifying and capturing revenue growth opportunities.
  • Plan and implement targeted account development strategies to create new revenue and acquire valuable hotel contacts and contracts.
  • Utilize yield management techniques to profitably negotiate room rates and function space commitments.
  • Maintain well-documented, accurate, organized, and up-to-date file management systems to serve clients and employers efficiently.
  • Develop strong customer relationships through frequent communication and professional, courteous, and ethical interpersonal interaction.
Requirements:
  • High School diploma or equivalent.
  • Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt processes and standards.
  • Supervisory skills and knowledge of banquet/catering food and beverage service, policies, or operations.
  • Excellent communication, problem-solving, and training abilities.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
Benefits:
  • Team-driven and values-based culture.
  • Medical, dental, and vision insurance.
  • Vacation and holiday pay.
  • Same-day pay available.
  • Employee assistance program.
  • Career growth opportunities and manager training program.
  • Reduced room rates throughout the portfolio.
  • Third-party perks, including movie tickets and attractions.
  • 401(k) plan.
  • Employee discount.
  • Flexible schedule.
  • Flexible spending account.
  • Life insurance.
  • Parental leave.
  • Referral program.


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