Market Operations Director

2 weeks ago


Selma, Alabama, United States Alabama ONE Full time
Market Manager I Job Description

The Market Manager I will oversee the daily operations of a full-service retail location, setting the standard for a positive branch environment and exceptional member service. This role requires effective leadership and coaching to drive team performance and achieve business objectives.

Key Responsibilities:
  • Operational Leadership: Manage daily branch operations, assign tasks, and direct the work of retail and platform teams. Foster open communication and serve as a conduit to management for member and employee issues.
  • Lending Expertise: As the principal loan officer, confer with members, provide recommendations, and guide them on lending needs. Analyze loan requests, make credit decisions based on established guidelines, and communicate lending decisions.
  • Member Service: Oversee delivery of excellent member service, aligning with the Pillars of Alabama ONE.
  • Branch Maintenance: Ensure the general maintenance and security of the branch location, controlling cash, and adhering to credit union policies and procedures.
  • Community Representation: Represent the branch and Alabama ONE in civic and community activities, partnering with assigned Select Employee Groups to attract business and increase membership.
Requirements:

To be successful in this role, you will need:

  • A minimum of three to five years of related experience, including leadership and/or supervisory experience.
  • Effective leadership and communication skills.
  • A positive attitude and professional demeanor.
  • The ability to work towards and attain established goals.

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