Full-Time Customer Service Associate

1 week ago


Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time
Job Overview:

We are seeking a highly motivated and dedicated Customer Service Representative to join our morning shift team at Tim Hortons in Williamsville, NY. The successful candidate will be responsible for delivering exceptional guest experiences, maintaining a clean and inviting environment, and adhering to all operational standards and guidelines.

Main Responsibilities:
  • Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire.
  • Ensure coffee and products are always fresh and accurate by following our REV procedures.
  • Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge.
Requirements:
  • Excellent customer service skills with a friendly and welcoming attitude.
  • Ability to work in a fast-paced environment with a sense of urgency.
  • Strong communication and interpersonal skills.

The estimated salary for this position is $42,000-$52,000 per year, depending on experience and qualifications.



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