Tim Hortons Customer Service Associate

1 week ago


Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full time
Job Overview

At Clark Holdings Inc./Tim Hortons, we are seeking a qualified Tim Hortons Customer Service Associate to join our team at 5140 Main St in Williamsville, NY. As a member of our team, you will be responsible for delivering exceptional guest experiences and providing excellent customer service.

The ideal candidate will possess strong communication and interpersonal skills, as well as the ability to work on a team with multiple employees. You will also have the opportunity to develop your skills in a dynamic environment and assist with training new employees.

Salary: $12-$15 per hour based on experience and qualifications.

Key Responsibilities:
  • Deliver Exceptional Guest Experiences: Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire.
  • Process Orders Accurately: Ensure coffee and products are always fresh and accurate by following our REV procedures.
  • Provide Excellent Customer Service: Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge.
Requirements:
  • Excellent Communication Skills: Possess strong verbal and written communication skills to interact effectively with customers and team members.
  • Teamwork and Adaptability: Demonstrate the ability to work on a team and adapt to changing priorities and situations.
  • Physical Demands: Meet the physical demands of the job, including frequent reaching, standing, and walking.


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