Bilingual Cash Operations Specialist
1 week ago
Euronet Worldwide, Inc. is in search of a dedicated Bilingual Cash Operations Specialist to enhance our operational efficiency. In this role, you will serve as a crucial link between armored service providers, cash management vendors, and financial institution clients.
Key Responsibilities- Coordinate cash forecasting and replenishment activities for ATMs in designated regions.
- Manage communication between vendors and clients to ensure smooth operations and resolve any discrepancies.
- Oversee daily cash tickets for your assigned client base, addressing any missed or inaccurate services.
- Develop action plans and provide regular updates to internal teams and stakeholders.
- Document all interactions and updates clearly within internal systems.
- Identify workflow inefficiencies and collaborate with the cash operations team to implement improvements.
- Assist in team efforts by sharing responsibilities as needed.
- Escalate unresolved issues to management for timely resolution.
- Maintain awareness of daily activities across internal teams to ensure seamless operations.
The ideal candidate will possess:
- Fluency in both written and spoken English and Spanish.
- A positive attitude and a strong commitment to delivering exceptional customer service.
- Professional demeanor in all forms of communication.
- Ability to manage multiple tasks in a fast-paced environment while remaining composed.
- Strong attention to detail and problem-solving skills.
- A proactive approach to learning and skill development.
- 1-2 years of relevant office experience with client-facing responsibilities.
- Experience in banking or vendor management is a plus.
We offer a comprehensive benefits package, including:
- 401(k) Plan
- Health, Dental, and Vision Insurance
- Employee Stock Purchase Plan
- Company-paid Life and Disability Insurance
- Tuition Reimbursement
- Paid Time Off and Holidays
- Casual Office Attire
- Additional employee perks and incentives
Euronet Worldwide, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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