Associate Program Manager

2 days ago

Columbia, Maryland, United States ICF Full time
Job Title: Associate Program Manager

Job Summary:

We are seeking an Associate Program Manager to provide program support for our utility program team in the Maryland area. The successful candidate will work closely with program and portfolio managers to coordinate the successful delivery of residential energy efficiency programs in Maryland.

Key Responsibilities:

  • Coordinate with internal staff on projects, including internal portfolio reviews and regular program status updates.
  • Build and maintain relationships with subcontractors, distributors, and other stakeholders to drive participation in energy efficiency programs.
  • Collaborate with a multi-functional project team to ensure timely and professional completion of tasks and achieve specific program goals and objectives.
  • Monitor regulated performance metrics and work with project managers and regional support staff on necessary adjustments to filed utility plans.
  • Review and edit deliverables to clients, including monthly progress reports, quarterly presentations, and semi-annual regulatory reports.
  • Create and maintain Excel spreadsheets and databases for internal tracking.
  • Support various internal staff with data management and analysis.
  • Handle and track issues brought by subcontractors, customers, and customer service representatives.
  • Complete invoicing tasks and ensure payments are submitted in a timely manner.

Requirements:

  • Bachelor's degree (candidates can substitute one year of experience for each year of education).
  • 3+ years' experience in energy efficiency, program implementation, or professional work experience (related fields preferred).
  • Excellent verbal, interpersonal, and written communication skills.
  • Energy-related or continuous improvement professional certifications (BPI, RESNET, CEM, Six Sigma, etc.).
  • Proficiency in MS Office Applications (Word, PowerPoint, Outlook, and Excel).
  • Proficiency in developing and/or implementing data collection, tracking, and reporting processes (i.e., customer relationship management (CRM) efforts).
  • Experience selling and managing accounts related to any of the following equipment supply chains: HVAC, lighting, residential appliances, or water heating (preferred).
  • Ability to work independently in a fast-paced environment while maintaining multiple deadlines.
  • Strong analytical, detailed problem-solving, and decision-making capabilities.
  • Ability to take direction and work independently towards final results.
  • Flexibility and adaptability to respond to new information, changing conditions, or unexpected obstacles.
  • Critical thinking, using logic and reasoning to identify the strengths/weaknesses of alternative solutions and approaches to problems.

About ICF:

ICF is a global advisory and technology services provider that combines unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

Equal Employment Opportunity:

ICF is an equal opportunity employer committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status.

Reasonable Accommodations:

Reasonable accommodations are available for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs in all phases of the application and employment process.

Pay Range:

The pay range for this position is $71,958.00 - $122,328.00.

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