Sales Representative

2 days ago

San Jose, California, United States Discovery Senior Living Full time
About Discovery Senior Living

Discovery Senior Living is a leading provider of upscale, luxury senior-living communities in the United States. With a portfolio of over 250 communities across nearly 40 states, we are one of the largest and fastest-growing senior living companies in the country.

Job Summary

We are seeking a highly motivated and experienced Sales Specialist to join our team. As a Sales Specialist, you will play a critical role in supporting our communities in California to achieve greater occupancy and sales goals.

Key Responsibilities
  • Support the Regional Director of Sales, Regional Director of Operations, and Community Executive Directors in achieving sales goals and increasing occupancy.
  • Travel to Discovery Senior Living communities as assigned and work as needed to support census development and sales efforts.
  • Manage lead databases, analyze sales trends, and develop strategies to increase sales productivity and move-in expectations.
  • Understand key services and amenities offered at our communities, including levels of care and programs.
  • Complete daily internal sales activities, including converting inquiry calls to appointments, conducting quality tours, and contacting prospects and families via phone, email, and mail.
  • Distribute approved marketing materials and provide accurate customer information, pricing, and incentive information to support lease preparations.
  • Ensure community properties and team members provide an outstanding first impression for prospects.
  • Respond to walk-in tours and phone inquiries immediately and attend daily stand-up meetings to inform the community team of daily appointments and events.
  • Complete daily sales reports and provide weekly and monthly data and forecasts as requested by the ED, Regional team, or home office.
  • Conduct tours, luncheons, or other strategies with prospective clients and prospective client groups, and follow up with inquiry calls and work sales activities throughout the buying cycle.
  • Document weekly inventory of room availability and room readiness inventory, and assist with processing all required information necessary to complete a successful move-in.
  • Coordinate with other staff to ensure apartments are prepared for new resident move-in and model apartments are available and ready to show.
  • Evaluate and understand the competition and incorporate knowledge of competitor pricing and selling value into sales strategy.
  • Maintain the confidentiality of resident information and encourage teamwork through cooperative interaction with co-workers and other departments.
  • Responsible for completing pre-move in paperwork and coordinating with Department Heads to assure regulatory compliance.
Qualifications
  • Bachelor's degree in Business Administration, Public Relations/Communications, Marketing, or related field.
  • At least three years' experience in multi-community/regional sales manager role with supervisory experience.
Benefits

In addition to a rewarding career and competitive salary, Discovery offers a comprehensive benefit package including medical, dental, vision, life, and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match, our Employee Assistance Program, and accident insurance policies.

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