Operations Director

5 days ago


North Dartmouth, United States A Leading Organization in the Environmental Services Sector Full time
Job Overview:

A Leading Organization in the Environmental Services Sector is seeking an experienced and dynamic Operations Manager to lead and drive the success of our team.

This role involves overseeing daily operations, ensuring safety compliance, and managing both personnel and resources efficiently. The successful candidate will play a critical role in formulating policies, optimizing operations, and executing strategies to achieve organizational goals.

Key Responsibilities:
  • Safety Leadership: Develop and implement safety goals, ensuring all team members adhere to safety standards and regulations.
  • Operational Oversight: Manage and monitor daily operations, making staffing and routing adjustments as necessary to maintain efficiency and service quality.
  • Field Audits & Inspections: Conduct field inspections and audits to ensure compliance with operational procedures and safety protocols.
  • Customer Relations: Address and resolve customer complaints related to collection programs, ensuring high levels of customer satisfaction.
  • Strategic Planning: Collaborate with management to set and achieve short-term and long-term operational goals.
  • Financial Management: Participate in P&L reviews to meet budget goals and control labor and material costs.
  • Regulatory Compliance: Oversee compliance with regulatory programs, including environmental, DOT, OSHA, and local permitting requirements.
  • Additional Duties: Perform other duties as needed to ensure the smooth operation of the business.
Qualifications:
  • Industry Experience: Previous experience in the waste management or related industry is required.
  • Leadership: At least 2 years of experience managing teams in a dynamic, people-focused environment.
  • Regulatory Knowledge: Strong understanding of OSHA, DOT, and EPA regulations.
  • Technical Skills: Proficiency in Microsoft Excel and Word, with the ability to learn specialized company software quickly.
  • Attention to Detail: Strong organizational skills, accountability, and the ability to prioritize tasks effectively.
  • Licensing: Class B CDL or willingness to obtain one within 90 days of hire.
  • Education: Bachelor's degree is preferred.

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