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Healthcare Support Specialist

2 months ago

Orlando, Florida, United States Nemours Full time
Job Summary

Nemours is seeking a skilled Medical Assistant to join our team at Nemours Children's Hospital in Orlando, Florida.

Key Responsibilities
  • Coordinate patient flow and ensure seamless communication between patients, families, and healthcare providers.
  • Review patient charts and ensure accurate documentation and paperwork.
  • Act as a resource and cross-cover as needed to ensure efficient patient care.
  • Travel to satellite locations as required to provide support and training to new associates.
  • Deliver exceptional customer service to patients, families, and care providers, focusing on family-centered care.
  • Perform clinical procedures, including taking vital signs, preparing patients for exams, and administering basic first aid.
  • Assist with patient examinations and treatments, and operate medical equipment as needed.
  • Collect routine laboratory specimens and perform office procedures, including administrative duties.
  • Act as a liaison between support services and clinical divisions, and obtain authorizations for tests and therapies as required.
Requirements
  • High School Diploma required; Medical Assistant or equivalent training preferred.
  • AHA BLS Certification required upon hire; Medical Assistant Certification preferred.
  • Ability to travel to satellite locations as required.