CPS INV PD Clerk III
2 weeks ago
We are seeking a highly skilled and experienced Program Director Clerk to join our team at the Texas Department of Family and Protective Services. As a key member of our office support staff, you will provide advanced clerical and administrative support to our Program Directors, ensuring the smooth operation of our office and the delivery of high-quality services to our clients and stakeholders.
Key Responsibilities:
• Provide administrative support to Program Directors, including data entry, case tracking, and report preparation.
• Manage office supplies, inventory, and equipment, ensuring that our office is well-stocked and equipped to meet the needs of our staff and clients.
• Answer and screen telephone inquiries, manage client questions and complaints, and provide professional and courteous assistance to our clients and stakeholders.
• Create and distribute correspondence, reports, and other documents as needed, using a variety of software applications and tools.
• Maintain confidential program-related documents, including performance evaluations, personnel records, and case records.
• Utilize technology to maximize program efficiency and effectiveness, including accessing applications to reserve conference and visitation rooms, and assisting staff with processing travel claims.
• Perform other duties as assigned and required to maintain program operations.
Requirements:
• 2+ years of experience in a clerical or administrative role, preferably in a government or social services setting.
• Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders, including clients, staff, and community partners.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook, as well as other software applications and tools.
• Ability to work independently, with minimal supervision, and to prioritize multiple assignments and deadlines in a fast-paced environment.
• Ability to maintain confidentiality and handle sensitive information with discretion.
Working Conditions:
• This position requires the ability to work in a fast-paced office environment, with frequent interruptions and deadlines.
• The position may require working outside of regular business hours, including evenings and weekends, to meet the needs of our clients and stakeholders.
• The position may also require travel to other offices or locations, as needed.
Benefits:
• Competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
• Opportunities for professional growth and development, including training and education programs.
• Collaborative and supportive work environment, with a team of dedicated and experienced professionals.
How to Apply:
If you are a motivated and experienced administrative professional looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you
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