Financial Aid Officer

6 days ago


Wilmington, North Carolina, United States InsideHigherEd Full time
Job Title: Financial Aid Officer

We are seeking a highly skilled and experienced Financial Aid Officer to join our team at Dartmouth College. As a key member of our financial aid office, you will play a critical role in providing exceptional customer service, educational financing information, and counseling to students, applicants, and families.

Key Responsibilities:
  • Provide technical and administrative expertise for financial aid office processes
  • Work in a professional team environment to deliver superior customer service
  • Develop and maintain knowledge of federal and institutional policies and regulations governing financial aid compliance
  • Collaborate with colleagues to ensure accurate and timely processing of financial aid applications
  • Design and implement reports and data queries to support office projects and processes
Requirements:
  • Bachelor's degree or equivalent combination of education and experience
  • 2 years of experience in student services, with a minimum of 1 year in financial aid administration
  • Excellent interpersonal and communication skills
  • Demonstrated technical skills, including report creation and database management
  • Ability to work effectively in a team environment and manage competing priorities
Preferred Qualifications:
  • Experience in financial aid systems and administration
  • Knowledge of federal and institutional policy regarding financial aid compliance
  • Fluency in a second language is strongly preferred
What We Offer:

Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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