Financial Aid Officer

3 days ago


Wilmington, North Carolina, United States InsideHigherEd Full time
Job Summary

We are seeking a highly skilled and experienced Financial Aid Officer to join our team. The successful candidate will provide exceptional customer service, educational financing information, and counseling to students, applicants, and families.

Key Responsibilities
  • Provide technical and administrative expertise for financial aid office processes.
  • Work in a professional team environment to deliver superior customer service and support.
  • Develop and maintain relationships with students, families, and colleagues to ensure seamless communication and collaboration.
  • Stay up-to-date with federal and institutional policies, regulations, and guidelines related to financial aid compliance.
  • Collaborate with the FAO team to maintain, test, and utilize computer software and hardware in the financial aid office.
  • Design and develop reports, data queries, and programs to respond to requests for information and support office projects and processes.
Requirements
  • Bachelor's degree or equivalent combination of education and experience.
  • 2 years of experience in student services, with a minimum of 1 year in financial aid administration.
  • Excellent interpersonal and communication skills, with the ability to work effectively as a team member.
  • Demonstrated technical skills, including report creation, database management, and software systems.
  • Outstanding time management, organizational, and analytical skills, with attention to detail and ability to manage competing priorities.
Preferred Qualifications
  • Experience in financial aid systems and administration.
  • Knowledge of federal and institutional policy regarding and regulations governing financial aid compliance.
  • Fluency in a second language in wide use is strongly preferred.
What We Offer

Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status.

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College.



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