**Airport Operations Manager**

3 days ago


Austin, Texas, United States Worldwide Flight Services Full time

About Worldwide Flight Services

Worldwide Flight Services (WFS) is a leading provider of air cargo logistics and ground handling services. As a global company, we employ over 46,000 people and serve more than 270 customers with a presence in 24 countries.

Job Summary

The **Airport Operations Manager** at our Austin, TX location is responsible for planning, directing, and coordinating warehouse and freight cargo operations in a fast-paced environment. This role involves managing and motivating a team of warehouse and ramp personnel to ensure seamless operations 24/7/365.

Key Responsibilities

  • Plan, organize, and lead staff to promote a culture of teamwork, self-motivation, and pride in a diverse work environment.
  • Develop next-level leaders and managers in leadership and management skills.
  • Supervise staff to meet business needs and facilitate successful outcomes by following carrier Service Level Agreement performance standards.
  • Prepare operational reports, providing weekly and monthly data, and special reports as requested by senior leaders.
  • Ensure operational leadership is monitoring and instructing Ramp and Warehouse Agents to follow safety rules and safety standards.
  • Participate in recruiting activities, interviewing candidates, and making hiring decisions.
  • Assist in employee relations and conflict resolution, prepare performance appraisals, and provide input for counselings and terminations.
  • Maintain security under Austin Bergstrom International Airport (AUS), Airport Police, Transportation Security Administration (TSA), and United States Customs/Border Protection (USCBP) Regulations and Federal Aviation Administration (FAA) regulations.

Requirements

  • Bachelor's degree (B.A.) from a four-year college or university, or two to five years of related experience and/or training, or an equivalent combination of education and experience.
  • Strong organizational skills, written and verbal communication skills.
  • 8-10 years of leadership and management experience required.
  • Prior experience in managing a workforce of 200 or more employees.
  • Ability to work across the 24/7 schedule based on business needs.

Preferred Skills

  • Previous experience in logistics, cargo, transportation, manufacturing, warehouse, airport operations, or related fields in a fast-paced operational environment.

Perks and Benefits

  • Access to up to 50% of earned wages through the Daily Pay app.
  • On-the-spot awards through the Awardco Platform.
  • Multiple options for medical care.
  • Travel discounts, pet insurance, discount shopping, and more through WFS Employee Extras.
  • Wellness programs for all employees.
  • 401k program with company match.
  • Opportunity for internal mobility and transfers.


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