Quality Assurance Specialist

19 hours ago


McKinney, Texas, United States Equus Full time
Job Overview

We are seeking a highly motivated and detail-oriented Quality Assurance Specialist to join our team at Equus Workforce Solutions. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality and integrity of our services.

Key Responsibilities
  • Conduct regular case file and record reviews to identify areas for improvement and ensure compliance with regulatory requirements.
  • Develop and implement quality assurance standards and procedures to ensure consistency and excellence in our services.
  • Collaborate with cross-functional teams to identify and address quality-related issues.
  • Provide regular quality assurance reports to management and stakeholders.
  • Develop and maintain relationships with clients and stakeholders to ensure their needs are met and expectations are exceeded.
Requirements
  • Bachelor's degree in a related field, such as human services, education, or psychology.
  • At least two years of experience in quality assurance, compliance, or a related field.
  • Strong analytical and problem-solving skills, with the ability to identify and address quality-related issues.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
What We Offer

Equus Workforce Solutions offers a competitive salary of $21.00 per hour, as well as opportunities for professional growth and development. We are committed to providing a work environment that is inclusive, respectful, and supportive of all employees. If you are a motivated and detail-oriented individual who is passionate about quality and customer satisfaction, we encourage you to apply for this exciting opportunity.



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