Account Specialist

3 days ago


Minneapolis, Minnesota, United States Archer Daniels Midland Company Full time
Job Description

Job Summary:

The Account Specialist is a key member of the ADM Origination Team, responsible for providing exceptional support to producer customers and contributing to the team's origination goals. This role involves fostering relationships, managing transactional producer accounts, and ensuring seamless customer service.

Key Responsibilities:

  • Customer Service: Provide outstanding support to producer customers, addressing their inquiries, concerns, and account-related issues in a timely and professional manner.
  • Account Management: Manage transactional producer accounts, including contract-related tasks, accounting details, and grain application and settlement direction.
  • Relationship Building: Develop and maintain strong relationships with producer customers, understanding their needs and providing tailored solutions.
  • Contract Management: Lead all contract-related tasks, including entry, pricing, signature maintenance, past-due deliveries/terms, and non-traditional contract expiration awareness.
  • Grain Contract Administration: Enter and maintain offers and hedges for grain purchases, understand and articulate discount schedules, and develop an understanding of ADM's producer contract portfolio.

Requirements:

  • Knowledge and Skills: Knowledge of the farming/agriculture industry is helpful, but not required. Ability to learn and understand new software or other applications necessary to perform essential responsibilities.
  • Attention to Detail: High attention to detail, well-organized, and effective time management skills are imperative.
  • Communication: Strong communication internally and externally is vital to the success of this role.
  • Teamwork: Ability to work as a team and develop and implement new processes and procedures.

ADM Values:

At ADM, we prioritize diversity, equity, inclusion, and belonging. We strive to create a welcoming and inclusive work environment that enables every colleague to feel comfortable, make meaningful contributions, and grow their career.

Benefits:

  • Competitive Pay: Competitive salary and benefits package.
  • Professional Development: Opportunities for training, development, and career growth.
  • Work-Life Balance: Flexible work arrangements and paid time off.
  • Employee Recognition: Recognition and rewards for outstanding performance.


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