Chemical Solutions Specialist

3 weeks ago


Allentown, Pennsylvania, United States National Carwash Solutions Full time
Overview: National Carwash Solutions, North America's largest equipment, service, and cleaning solutions provider in the car wash industry, is seeking a Chemical Solutions Specialist to ensure maximum customer satisfaction. This role plays a critical part in engagement and customer longevity.

Key Responsibilities:
• Provide professional, expert solutions to customers to enable their business to be profitable and leave their customers satisfied.
• Troubleshoot and resolve immediate issues, proactively addressing any potential issues and identifying areas of opportunity as it relates to the customer experience.

Required Skills and Qualifications:
• Associate Degree in Business Administration or related field preferred;
• Car Wash experience is preferred but not required;
• Basic mechanical knowledge & aptitude;
• Ability to communicate internally and externally across all levels of the organization;
• Good Microsoft Office skills and basic knowledge of a computer;
• Demonstrated ability to provide the highest level of customer service and support;
• Ability to function with minimal supervision and work in a team environment;
• Exemplary organizational skills and attention to detail;
• Ability to support overnight travel up to 40% based on territory & customer needs;

Benefits: We offer competitive wages and benefits including comprehensive health, dental and vision coverage, matching 401(k), paid time off and more.

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