Industrial Operations Specialist

4 days ago


Allentown, Pennsylvania, United States National Carwash Solutions Full time

Salary: $65,000 - $80,000 per year

About Us

National Carwash Solutions is a leading provider of equipment, services, and cleaning solutions to the car wash industry. With over 45 years of experience, we have grown to become North America's largest company in our field.

The Role

We are seeking an experienced Chemical Technician to join our team. As a key member of our operations team, you will play a critical role in ensuring maximum customer satisfaction by troubleshooting and resolving issues, proactively addressing potential problems, and identifying areas for improvement.

Your Key Responsibilities

  • Provide expert solutions to customers to enable their businesses to be profitable and leave customers satisfied with a clean, shiny, dry vehicle every time they use our products
  • Schedule and conduct site preventative care and troubleshooting visits, including titration of product as needed, volumetric checks, and minor chemical equipment repairs
  • Maintain accurate records of customer interactions, chemical inventory levels, and site surveys using our standardized templates
  • Analyze customer data to identify opportunities for growth and efficiency improvements

What We're Looking For

  • Bachelor's degree in a related field or equivalent practical experience
  • Minimum 2 years of experience in a similar role, preferably in the car wash industry
  • Excellent communication and problem-solving skills
  • Able to work independently and as part of a team


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