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Host - Hospitality Ambassador

2 months ago

Santa Monica, California, United States Elephante Full time
Job Overview

Elephante is seeking a skilled and charismatic Host to join our team. As a Host, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.

Key Responsibilities
  • Guest Experience
    • Welcoming guests and escorting them to their tables
    • Providing exceptional customer service and ensuring a positive experience
  • Team Collaboration
    • Working closely with the maître d' and other staff members to ensure seamless service
    • Communicating effectively to ensure guest needs are met
  • Operational Efficiency
    • Managing the front of house area, including the entrance and coat check
    • Ensuring the area is clean and organized at all times
  • Administrative Tasks
    • Processing guest reservations and taking phone calls
    • Assisting with opening and closing procedures
Requirements
  • Previous experience in a high-volume restaurant or hospitality setting
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Flexibility to work a variety of shifts, including evenings and weekends