Hospitality Host

1 week ago


Santa Monica, California, United States Proper Hospitality LLC Full time
Job Summary

Proper Hospitality LLC is seeking a skilled and charismatic Host to join our team at Calabra. As a Host, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience. Your warm and welcoming demeanor will make our guests feel at ease, ensuring they have a memorable experience at Calabra.

Key Responsibilities
  1. Greet and Welcome Guests: Greet and welcome all guests with a smile, ensuring they feel valued and appreciated.
  2. Coordinate Seating Arrangements: Coordinate seating arrangements efficiently, ensuring a balanced workload for our wait staff across all sections.
  3. Foster Positive Relationships: Foster and maintain positive relationships with guests, addressing any concerns or special requests promptly and courteously.
  4. Manage Reservations and Inquiries: Manage telephone inquiries and reservations, utilizing proper phone etiquette and maintaining accurate reservation records.
  5. Provide Menu Recommendations: Familiarize yourself with our Calabra food and beverage menus to provide recommendations and answer guest inquiries.
  6. Ensure Cleanliness and Organization: Ensure cleanliness and organization in the front-of-house environment, including the reception area and dining sections.
Requirements
  1. Availability and Flexibility: Availability during midday and evening shifts, including weekends and holidays.
  2. Excellent Communication Skills: Demonstrated commitment to exceeding guest expectations with every interaction.
  3. Ability to Work Under Pressure: Ability to perform effectively under pressure in a fast-paced environment.
  4. Dependability and Attention to Detail: Dependable, detail-oriented, and capable of multitasking efficiently.
  5. Strong Organizational Skills: Strong organizational skills with the ability to prioritize tasks effectively.

Proper Hospitality LLC is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees and guests.


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