Hospital Ambassador
4 weeks ago
Job Summary
The Hospital Ambassador is responsible for providing exceptional guest services to patients and visitors at Cottage Health. This role requires a strong presence and ability to promote a culture of safety, service excellence, and authentic hospitality.
Key Responsibilities
Serve as a greeter, screener, and navigator for guests attempting to enter the hospital
Provide concierge services to guests, including assistance with admissions and navigating hospital services
Contribute to service enhancement programs, such as the Benefactor/Special Guest program
Requirements
High school diploma or equivalent required; 2 years of general college coursework preferred
Intermediate computer skills, including Excel, Word, and MS Outlook
2 years of front-of-house or guest service experience required; service experience at a four-diamond property or higher preferred
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