Hospital Ambassador

4 weeks ago


Santa Barbara, California, United States Cottage Health Full time

Job Summary

The Hospital Ambassador is responsible for providing exceptional guest services to patients and visitors at Cottage Health. This role requires a strong presence and ability to promote a culture of safety, service excellence, and authentic hospitality.

Key Responsibilities

Serve as a greeter, screener, and navigator for guests attempting to enter the hospital

Provide concierge services to guests, including assistance with admissions and navigating hospital services

Contribute to service enhancement programs, such as the Benefactor/Special Guest program

Requirements

High school diploma or equivalent required; 2 years of general college coursework preferred

Intermediate computer skills, including Excel, Word, and MS Outlook

2 years of front-of-house or guest service experience required; service experience at a four-diamond property or higher preferred


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