Technical Support Specialist

3 weeks ago


Ann Arbor, Michigan, United States Best Buy Full time
Best Buy - 3100 Lohr Rd

As a Geek Squad Agent at Best Buy, you will be the first point of contact for clients and play a crucial role in the check-in and check-out experience of client devices. Your responsibilities will include asking the right questions, listening to client needs, taking detailed notes, and partnering with Advanced Repair Agents to fully resolve issues. Your goal will be to ensure that no client is ever left unserved or underserved. Key responsibilities include:

  • Providing exceptional customer service and support
  • Resolving technical issues and partnering with Advanced Repair Agents
  • Ensuring a seamless client experience

Best Buy is committed to providing a positive and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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