Collection Representative I
2 weeks ago
We are seeking a highly skilled and experienced Collections Representative I to join our team at the City of Baltimore. As a key member of our customer service team, you will be responsible for receiving, responding to, and resolving telephone inquiries, problems, and complaints from customers concerning city bills and payment processing matters.
Key Responsibilities- Respond to customer inquiries and resolve issues in a timely and professional manner
- Communicate effectively with customers to understand their concerns and provide solutions
- Work with customers to resolve billing and payment issues
- Provide excellent customer service and maintain a positive attitude
- Collaborate with internal teams to resolve complex issues
- High school diploma or equivalent required
- Three years of experience in high-volume public contact work involving complaint and problem resolution
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple priorities
- Knowledge of office practices, procedures, and equipment
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about providing excellent service, we encourage you to apply for this exciting opportunity.
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Collection Representative I
2 weeks ago
Baltimore, Maryland, United States City of Baltimore Full timeJob SummaryWe are seeking a highly skilled and experienced Collections Representative I to join our team at the City of Baltimore. As a key member of our customer service team, you will be responsible for receiving, responding to, and resolving telephone inquiries, problems, and complaints from customers concerning city bills and payment processing...
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Billing Collections Specialist
2 weeks ago
Baltimore, Maryland, United States Numotion Full timeBilling & Collections Coordinator IAt Numotion, we are seeking a highly skilled Billing & Collections Coordinator I to join our team. As a key member of our revenue cycle team, you will be responsible for ensuring all billing and collections activities meet state and federal compliance requirements.Key Responsibilities:Implement company best practices to...
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Business Collections Specialist
2 weeks ago
Baltimore, Maryland, United States Insight Global Full timeJob SummaryWe are seeking a highly skilled and experienced Collections Representative to join our team at Insight Global. As a Collections Representative, you will be responsible for managing a portfolio of clients and ensuring timely payment of outstanding balances.Key ResponsibilitiesManage a portfolio of clients and negotiate payment plans to ensure...
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Collections Specialist
2 days ago
Baltimore, Maryland, United States Aston Carter Full timeJob Title: Collections Support AdminThe primary focus of this role is to provide support and coordination to the credit and collections department. This position will perform daily administrative responsibilities, including correspondence with the branch network, updating notes in the collection system, processing repossession and bankruptcy documentation,...
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Customer Service Representative I
1 month ago
Baltimore, Maryland, United States City of Baltimore Maryland Full timePosition Overview:A Customer Service Representative I is responsible for handling and managing incoming calls from the public, providing essential information regarding municipal services and responding to non-emergency inquiries.Key Responsibilities:- Receive and process telephone communications from citizens seeking assistance.- Deliver accurate...
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Customer Service Representative I
1 month ago
Baltimore, Maryland, United States City of Baltimore Maryland Full timePosition Overview:A Customer Service Representative I is responsible for managing and addressing incoming telephone inquiries from the public regarding municipal services or information, as well as handling non-emergency police communications.Key Responsibilities:- Respond to calls from the community, providing accurate information and assistance.- Document...
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Collections Portfolio Manager
2 weeks ago
Baltimore, Maryland, United States Insight Global Full timeJob DescriptionWe are seeking a highly skilled Collections Portfolio Manager to join our team at Insight Global. As a key member of our collections team, you will be responsible for overseeing and managing a portfolio of clients in the business/corporate realm.Your primary focus will be on handling and collecting on customers' past due accounts that carry a...
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Patient Access Associate I
3 weeks ago
Baltimore, Maryland, United States MedStar Health Full time{"title": "Patient Access Associate I", "content": "Job SummaryMedStar Health is seeking a Patient Access Associate I to join our team at MedStar Franklin Square Medical Center.The Patient Access Associate I will be responsible for communicating with patients, families, physicians, quality review and insurance companies to obtain information and insurance...
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Baltimore, Maryland, United States K&I Healthcare Services Full timeAbout K&I Healthcare ServicesK&I Healthcare Services, LLC is a mental health clinic dedicated to empowering individuals, families, and communities to take control of their own destiny and solve problems within their neighborhoods. We work closely with vulnerable populations, offering a wide range of mental health, substance abuse, and community-based...
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Field Engineer I
5 days ago
Baltimore, Maryland, United States Flatiron Construction Full timeJob SummaryWe are seeking a highly skilled Field Engineer I to join our team at Flatiron Construction. As a Field Engineer I, you will play a critical role in ensuring that construction work complies with all engineering standards, codes, and contract specifications.Key ResponsibilitiesMeet daily with project crews to review production schedules and confirm...
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Member Service Representative I/II
4 weeks ago
Baltimore, Maryland, United States Municipal Employees Credit Union of Baltimore, Inc. Full timeJob SummaryMunicipal Employees Credit Union of Baltimore, Inc. is seeking a highly motivated and customer-focused Member Service Representative I/II to join our team.Key ResponsibilitiesAct as a liaison for the credit union to maintain member loyalty by efficiently meeting the needs or requests of the member.Provide accurate account information as requested...
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Account Service Representative
2 weeks ago
Baltimore, Maryland, United States Municipal Employees Credit Union of Baltimore, Inc. Full timeJob Title: Account Service Representative I/IIAbout the Role:We are seeking a highly skilled and customer-focused Account Service Representative to join our team at Municipal Employees Credit Union of Baltimore, Inc. As an Account Service Representative, you will be responsible for providing exceptional service to our members through telephone interactions,...
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Medical Laboratory Technician I
2 weeks ago
Baltimore, Maryland, United States LifeBridge Health Full timeMedical Laboratory Technician ILifeBridge Health is seeking a Medical Laboratory Technician I to join our team. As a Medical Laboratory Technician I, you will perform moderate and high complexity clinical laboratory tests in one or more of the following disciplines: Blood Bank, Microbiology, Manual Procedures, and Automated...
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Financial Services Representative
2 weeks ago
Baltimore, Maryland, United States Municipal Employees Credit Union of Baltimore, Inc. Full timeJob OverviewMunicipal Employees Credit Union of Baltimore, Inc. is seeking a highly motivated and service-oriented professional to join our team as a Member Service Representative I/II.Job Summary:The Member Service Representative I/II will serve as a liaison between the credit union and its members, providing exceptional customer service and support. This...
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Teller I/II
2 weeks ago
Baltimore, Maryland, United States Municipal Employees Credit Union of Baltimore Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Teller I/II to join our team at Municipal Employees Credit Union of Baltimore. As a Teller, you will be responsible for providing exceptional member service, handling cash transactions, and maintaining accurate records.Key ResponsibilitiesProvide basic cash receipt and payment services to members...
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Clinical Specimen Technician I
4 weeks ago
Baltimore, Maryland, United States Johns Hopkins HealthCare Full timeJob SummaryWe are seeking a highly skilled Clinical Specimen Technician I to join our team at Johns Hopkins HealthCare. As a key member of our laboratory team, you will be responsible for collecting and processing patient specimens, performing phlebotomy and EKG procedures, and maintaining accurate records.Key ResponsibilitiesCollect and process patient...
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Medical Laboratory Technician I
2 weeks ago
Baltimore, Maryland, United States LifeBridge Health Full timeJob Summary:We are seeking a highly skilled Medical Laboratory Technician I to join our team at LifeBridge Health. As a Medical Laboratory Technician I, you will be responsible for performing moderate and high complexity clinical laboratory tests in one or more of the following disciplines: Blood Bank, Microbiology, Manual Procedures, and Automated...
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Medical Laboratory Technician I
2 weeks ago
Baltimore, Maryland, United States LifeBridge Health Full timeMedical Laboratory Technician IJob Summary:We are seeking a Medical Laboratory Technician I to perform moderate and high complexity clinical laboratory tests in one or more of the following disciplines: Blood Bank, Microbiology, Manual Procedures, and Automated Procedures.Responsibilities:Perform laboratory tests and procedures with a high degree of accuracy...
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Teller I/II
2 weeks ago
Baltimore, Maryland, United States Municipal Employees Credit Union of Baltimore, Inc. Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Teller I/II to join our team at Municipal Employees Credit Union of Baltimore, Inc. As a Teller, you will be responsible for providing exceptional member service, handling cash transactions, and maintaining accurate records.Key ResponsibilitiesProvide basic cash receipt and payment services to...
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Teller I/II
5 days ago
Baltimore, Maryland, United States Municipal Employees Credit Union of Baltimore, Inc. Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Teller I/II to join our team at Municipal Employees Credit Union of Baltimore, Inc. As a Teller, you will be responsible for providing exceptional member service, processing transactions, and maintaining accurate records.Key ResponsibilitiesProcess transactions with a high degree of accuracy and...