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Facilities Cleaning Operations Supervisor

2 months ago


Charlotte, North Carolina, United States NorthPoint Search Group Inc Full time

Company Overview: NorthPoint Search Group Inc is a reputable organization in the commercial cleaning sector, dedicated to delivering exceptional service to our clients.

Position Summary: We are currently seeking a Facilities Cleaning Operations Supervisor to oversee our janitorial services.

Key Responsibilities:

  • Conduct regular client visits to ensure satisfaction and service quality.
  • Respond promptly to client inquiries and concerns.
  • Ensure that team members adhere to safety, quality, and budgetary standards.
  • Monitor compliance with the company's quality assurance program.
  • Manage labor and supply expenses effectively.
  • Ensure adherence to OSHA, MIOSHA, and other regulatory requirements for safe operations.
  • Oversee the recruitment, hiring, and onboarding processes for new staff.
  • Identify areas needing improvement in cleaning standards and implement corrective actions.
  • Regularly assess client needs for additional services.

Qualifications:

  • A minimum of 3 years of experience in a management role.
  • Familiarity with terminology relevant to the commercial cleaning industry.
  • Proficient in various software applications.
  • Able to adapt to changing priorities effectively.
  • Strong interpersonal, organizational, and motivational abilities.
  • Excellent problem-solving skills.

We look forward to considering qualified candidates for this important role.