Care Coordination Specialist for Early Childhood Education

2 weeks ago


Grain Valley, Missouri, United States Eclipse Enterprises Full time

About the Role:

Eclipse Enterprises is seeking a highly skilled Care Coordination Specialist to join our team. As a key member of our Early Childhood Education department, you will play a critical role in coordinating care places for complex individual cases.

Your Responsibilities:

  • Record and process incoming inquiries for childcare places, including complaints and draft responses for senior management.
  • Develop and maintain strong relationships with daycare center managers, district daycare service managers, and childcare consultants to ensure efficient capacity coordination and urgent placement requests.
  • Provide expert advice and support to parents, including short-term placement solutions for urgent needs.
  • Prepare statements and submissions for litigation proceedings and the legal department.
  • Conduct independent risk assessments for complaints and litigation.
  • Oversee complaint processes, ensuring quality standards are met and maintained.

Your Profile:

  • Qualification for career group 2, 1st entry level of the general administrative service or administrative specialist, with knowledge of childcare desirable.
  • High level of service orientation, strong negotiation skills, and a professional demeanor in tense situations.
  • Independent and goal-oriented work style, with a willingness to work and quick comprehension.
  • Flexibility, resilience, and teamwork.
  • Excellent oral and written communication skills.

What We Offer:

Eclipse Enterprises is a dynamic and supportive work environment that values its employees. As a Care Coordination Specialist, you will have the opportunity to make a meaningful contribution to our Early Childhood Education department and develop your skills in a fast-paced and challenging role.



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