Scheduling Coordinator

1 week ago


Valley Park, Missouri, United States Center For Diagnostic Imaging Full time
Scheduling Specialist

RAYUS Radiology, formerly Center for Diagnostic Imaging, is seeking a highly skilled Scheduling Specialist to join our team. As a Scheduling Specialist, you will play a vital role in providing exceptional patient care and ensuring seamless scheduling operations.

Key Responsibilities:
  • Answer phones and handle calls in a professional and timely manner, maintaining positive interactions with patients, referring offices, and staff.
  • Schedule patient examinations according to existing company policy, ensuring all necessary information is obtained and recorded accurately.
  • Communicate scheduling changes to technologists to ensure highest patient satisfaction.
  • Maintain an up-to-date and accurate database on current and potential referring physicians.
  • Provide back-up coverage for front office staff as requested by supervisor.
  • Field 1-800 number calls and route to appropriate department or associate.
Requirements:
  • High school diploma or equivalent.
  • Microsoft Office Suite experience.
  • Proficient with using computer systems and typing.
  • Able to handle multi-level phone system with high volume of calls.
Preferred Qualifications:
  • 1-2 years of customer service experience.
  • Medical terminology and previous clinical business office experience.
  • Bilingual.

RAYUS Radiology is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. We bring brilliance to health and wellness.



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