Auto Claims Representative

2 days ago


Boston, Massachusetts, United States Plymouth Rock Assurance Full time
Job Summary:
We are seeking an experienced auto claims representative to join our team. This role will involve investigating, evaluating, and resolving first and third-party personal auto property damage claims. The ideal candidate will have excellent communication skills, be able to work independently, and have a strong attention to detail.

Key Responsibilities:
Investigate and evaluate claims for coverage, liability, and damages
Communicate with insureds, claimants, attorneys, and other parties related to an auto accident
Ensure timely disposition of claims in accordance with regulatory and statutory requirements
Manage workload through claims management and imaging systems

Requirements:
0-2 years of auto claims handling experience
Excellent written and verbal communication skills
Ability to communicate effectively via phone, text, email, and other written correspondence
Demonstrated level of competency in time management, priority setting, and customer focus
Experience using a claims management and imaging system

Why work for us:
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. Our company values a positive and supportive work environment, and we are committed to providing our employees with the tools and resources they need to succeed.

About us:
Plymouth Rock Assurance is a leading provider of auto and homeowners insurance in the Northeast and mid-Atlantic regions. We are a member of The Plymouth Rock Group of Companies, which together write and manage over $2 billion in personal and commercial auto and homeowners insurance. Our company has over thirty years of experience handling both Massachusetts personal and commercial lines of business in the voluntary and residual markets, where we have built an unparalleled reputation for service.
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