Key Holder

1 day ago

Niagara Falls, New York, United States Boot Barn Full time
Job Title: Key Holder

At Boot Barn, we're looking for a Key Holder to join our team. As a Key Holder, you'll be responsible for creating an exceptional in-store experience for our customers, providing leadership and support to our store partners, and embodying our Mission, Vision, and Values in your words and actions.

Key Responsibilities:
  • Foster a service and selling culture, exceeding overall expectations to build long-standing customer relationships.
  • Become an expert in our product categories, understanding and communicating product knowledge to customers.
  • Maintain and achieve measurable goals, including units per transaction, average dollar per transaction, item add-ons, and customer information capture rates.
  • Be informed and understand current merchandise promotions and advertisements.
  • Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.
  • Assist with processing merchandise and monitoring and replenishing floor stock.
  • Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
  • Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
  • Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures.
  • Adhere to and enforce all local, federal, and state laws, as well as Company policies, procedures, and practices.
Requirements:
  • 1-2 years of retail sales experience.
  • Strong leadership, communication, time management, and organization skills.
  • Availability to work a variety of shifts, including nights, weekends, and holidays.
  • Flexibility with scheduling and willingness to work extended hours when necessary.
  • Up to 10% travel to support local stores, as needed.
Benefits:
  • Competitive hourly rate ($15.50-$18.50) plus sales incentives and monthly store sales bonus.
  • Merchandise discount: 50% off Exclusive Brands and 40% off third-party brands.
  • Paid Time Off plan for year-round Boot Barn Partners.
  • Medical, Dental, Vision, and Life Insurance.
  • 401(k) plan with generous company matching.
  • Flexible schedules and work-life balance.
  • Opportunities for growth at every level.

We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer experiences and have a strong work ethic, we'd love to hear from you

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