Healthcare Coordination Specialist

2 weeks ago

Orlando, Florida, United States AdventHealth Full time

Patient Care Coordinator
AdventHealth Medical Group Cardiology of Orlando*Comprehensive benefits and advantages for you and your family:
+ Immediate Benefits+ Paid Time Off from the Start+ Professional Growth Opportunities+ Holistic Wellbeing Resources+ Mental Health Support Services
Our commitment to you:
Being part of AdventHealth means being part of a larger mission. It’s about belonging to a community that values the entirety of each individual and strives to uplift others in body, mind, and spirit. AdventHealth is a workplace where you can excel professionally and grow spiritually, by Extending the Healing Ministry of Christ. Here, you will be appreciated for your unique identity and the distinct experiences you contribute to our purpose-driven team. Together, we achieve greater outcomes.

Work Schedule:

Monday
FridayWork Hours:
8:00am - 5:00pmLocation
: Orlando, FLThe community you will support:


 Collaborate with a team dedicated to exceptional patient-centered care. Work within cohesive teams striving for shared objectives. Compassionate leadership promotes a healthy work-life balance for all team members while maintaining high standards of patient care.Your contributions to the role:

The Patient Care Coordinator delivers consistent and comprehensive care to both surgical and non-surgical patients. Provides education to patients and/or families regarding pre-operative and post-operative care as well as the treatments administered in the practice. Coordinates surgical scheduling, pre-admission testing, and acts as a liaison between patients and practice support staff. Monitors patient treatment pathways and communicates essential information to physicians to facilitate referrals and/or orders for medications and/or diagnostic tests. Maintains a caring and professional demeanor at all times while fostering personal and professional development.
The value you bring to the organization:

+ Manages phone communications, schedules patient appointments, and triages incoming patient calls. Ensures timely return of phone inquiries.+ Prioritizes tasks effectively, maintains a consistent workflow, and follows through until completion. Utilizes sound problem-solving and decision-making skills based on established protocols.+ Clearly explains procedures, treatments, and nursing care to patients and/or families.+ Reviews patient records to confirm that all test results and correspondence are available prior to physician consultations. Secures necessary authorizations from patients' insurance providers.+ Reviews appointment schedules to ensure that patient preferences are prioritized in urgent situations.

Ensures a smooth patient flow.Qualifications for success:

Minimum requirements:+ High School Diploma or Equivalent 0 years of experience

  • Basic Life Support Certification
    Preferred qualifications:
+ 1 year of experience in a medical office setting preferred+ Experience in surgical scheduling preferred. This facility is an equal opportunity employer and adheres to federal, state, and local anti-discrimination laws, regulations, and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience, and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category:

 Physician Services
Organization: AdventHealth Medical Group Central FL
Schedule: Full-time
Shift:
  • Day
    Req ID: We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age, or disability/handicap concerning recruitment, selection, placement, promotion, wages, benefits, and other terms and conditions of employment.

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