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Healthcare Access Coordinator

2 months ago


Orlando, Florida, United States The Reserves Network Inc Full time
Job Overview

As a Patient Access Specialist, you will play a vital role in ensuring that patients receive the necessary support and resources for their healthcare needs. This position is integral to enhancing the patient experience through effective communication and collaboration.

Key Responsibilities:
  • Perform benefit investigations by reaching out to insurance providers to confirm patient coverage details, addressing complex reimbursement challenges, and identifying resources to facilitate patient access.
  • Document patient-specific benefits, including coverage options, cost-sharing details, and provider access.
  • Identify and communicate any coverage limitations and strategies to expedite patient access to necessary services.
  • Initiate and manage the prior authorization process and claims appeals, ensuring thorough documentation.
  • Monitor and report any trends or delays in reimbursement to management for further action.
Qualifications:
  • Proven experience in benefit investigation with a focus on analyzing and interpreting insurance coverage.
  • Strong interpersonal skills with experience in liaising with healthcare providers regarding insurance plan requirements.
  • Exceptional verbal communication abilities and proficiency in grammar.
  • Familiarity with Salesforce or similar systems is preferred.
About The Reserves Network Inc:

This organization is dedicated to providing exceptional patient support services, having established a strong reputation over the past decade. Our commitment is to deliver outstanding experiences and solutions to patients, caregivers, and healthcare professionals.

Your Career Development:

As a veteran-founded and family-owned organization, The Reserves Network is committed to connecting talented individuals with fulfilling career opportunities. We prioritize respect, integrity, and trust in our workplace, welcoming diverse backgrounds and experiences.