Medical Assistant

3 hours ago


Hyattsville, Maryland, United States Choice Pain & Rehabilitation Center Full time
Job Summary

We are seeking a highly skilled and detail-oriented Medical Assistant and Front Desk Receptionist to join our team at Choice Pain & Rehabilitation Center. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong commitment to providing exceptional patient care.

Key Responsibilities
  • Provide direct patient care, including taking vital signs, recording medical history, and collecting patient information.
  • Facilitate patient flow, ensuring that patients are scheduled, checked in, and checked out in a timely and accurate manner.
  • Perform front desk duties, including answering phones, greeting patients, and handling correspondence.
  • Collect and verify demographic, insurance, and financial information, and enter it into the Electronic Medical Record (EMR).
  • Assist patients with medical forms, collect co-pays, and perform daily reconciliation of all money collected.
  • Process patient intake forms, schedule follow-up appointments, and ensure all necessary paperwork and documentation are up to date.
  • Provide exceptional customer service, handle phone inquiries, and make appointments via telephone and in-person.
  • Responsible for maintaining cleanliness of patient waiting area, creating and maintaining a positive atmosphere of customer service, and participating in and completing all required training and in-services.
Requirements
  • High School Diploma or equivalent.
  • Knowledge of the internet and Microsoft Office software (Word, Excel, PowerPoint, Outlook).
  • Excellent written and oral communication skills, including exceptional customer service.
  • Ability to work a flexible schedule, if needed.
  • Ability to work well under pressure, especially regarding patient health and emergent situations.
  • Ability to multi-task and prioritize.
Preferred Qualifications
  • Associate degree from an accredited college or university.
  • One (1) year of prior experience working with an Electronic Medical Record (EMR).


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