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Overnight Guest Services Associate

2 months ago

Des Plaines, Illinois, United States Zahav of Des Plaines Full time

Position Overview:

The Receptionist plays a crucial role in ensuring a welcoming and efficient environment during the night shift. This position requires a dedicated individual who can manage various responsibilities while maintaining a high level of professionalism.

Key Responsibilities:

  • Respond to incoming calls in a timely and courteous manner.
  • Welcome guests with a warm and friendly demeanor.
  • Provide clear information regarding facility guidelines and procedures.
  • Oversee the visitor check-in process to ensure security and compliance.
  • Facilitate the coordination of parcel deliveries.
  • Uphold the confidentiality of resident information at all times.
  • Assist in conducting emergency preparedness drills.
  • Address patient and visitor inquiries with professionalism and care.
  • Implement security measures to safeguard the premises.
  • Demonstrate reliability through consistent punctuality and attendance.
  • Maintain a tidy and organized workspace.
  • Communicate essential announcements as required.
  • Collaborate with supervisors to manage schedule adjustments.
  • Perform additional tasks as assigned to support operations.

Qualifications:

  • Completion of high school education or equivalent.
  • Prior experience in a healthcare or similar environment is preferred.