Guest Service Representative
2 weeks ago
**About Us**
We are a dynamic and growing hotel company, Raymond Management, dedicated to providing exceptional guest experiences. Our team-based culture values respect, appreciation, and a focus on serving our guests.
**Job Summary**
We are seeking a skilled Guest Service Representative to join our team at the Hilton Garden Inn Chicago O'Hare Airport. As a key member of our front desk team, you will be responsible for providing information to guests about the local area, hotel services, and amenities.
**Key Responsibilities**
- Provide accurate and efficient guest check-in and check-out services
- Closing and balancing all hotel accounts and direct bills
- Promote the company's 100% Satisfaction Guarantee
- Continuously promote, communicate, and embody the RMC culture
**What We Offer**
- Competitive wages
- Paid vacation and sick time
- Affordable health, dental, and vision benefits
- 401(k) retirement plan with company contribution
- Teammate referral program
- Hotel discount program
- Career growth opportunities
- A safe and healthy work environment
**Qualifications**
We are looking for a motivated and customer-focused individual with excellent communication skills and a passion for delivering exceptional guest experiences.
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