Guest Service Representative

2 weeks ago


Des Plaines, Illinois, United States Raymond Management Full time

**About Us**

We are a dynamic and growing hotel company, Raymond Management, dedicated to providing exceptional guest experiences. Our team-based culture values respect, appreciation, and a focus on serving our guests.

**Job Summary**

We are seeking a skilled Guest Service Representative to join our team at the Hilton Garden Inn Chicago O'Hare Airport. As a key member of our front desk team, you will be responsible for providing information to guests about the local area, hotel services, and amenities.

**Key Responsibilities**

  • Provide accurate and efficient guest check-in and check-out services
  • Closing and balancing all hotel accounts and direct bills
  • Promote the company's 100% Satisfaction Guarantee
  • Continuously promote, communicate, and embody the RMC culture

**What We Offer**

  • Competitive wages
  • Paid vacation and sick time
  • Affordable health, dental, and vision benefits
  • 401(k) retirement plan with company contribution
  • Teammate referral program
  • Hotel discount program
  • Career growth opportunities
  • A safe and healthy work environment

**Qualifications**

We are looking for a motivated and customer-focused individual with excellent communication skills and a passion for delivering exceptional guest experiences.



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