Sales Associate II

1 week ago


Des Plaines, Illinois, United States Tapestry Full time

About the Role:

Kate Spade New York is a global life and style house with a rich history of optimistic femininity. As a Sales Associate, you will be the face of our brand, representing our values and lifestyle to guests through exceptional sales competency, product expertise, and outstanding customer service.

Key Responsibilities:

  • Represent and communicate the Kate Spade brand and lifestyle to guests
  • Provide exceptional sales competency and product expertise
  • Deliver outstanding customer service and ensure a seamless shopping experience
  • Develop strong product knowledge across all categories
  • Build brand excellence and operational excellence by adhering to all policies and procedures

Competencies:

  • Drive for Results: Exceed sales goals and consistently deliver high-quality results
  • Customer Focus: Prioritize guest satisfaction and build strong relationships
  • Creativity: Develop innovative solutions to drive sales and improve customer experience
  • Interpersonal Savvy: Build effective relationships with guests, colleagues, and management
  • Learning on the Fly: Stay up-to-date with product knowledge and industry trends
  • Perseverance: Overcome obstacles and achieve sales goals
  • Dealing with Ambiguity: Adapt to changing situations and priorities

About Kate Spade:

Kate Spade New York is part of the Tapestry portfolio, a global house of brands powered by optimism, innovation, and inclusivity. We pride ourselves on hiring and developing the best people, and we're committed to creating a diverse and inclusive work environment.


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