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Account Associate
2 months ago
As a valued member of the drew karis - State Farm Agent team, you will play a vital role in our daily business operations and customer success. Your primary responsibility will be to foster meaningful client relationships and serve as a liaison between customer needs and agency departments.
Key Responsibilities- Client Account Management: Manage client accounts, update information in the database, and ensure accurate records.
- Policy Changes and Inquiries: Assist clients with policy changes, respond to inquiries, and provide exceptional customer service.
- Claims Processing: Process insurance claims, follow up with clients on claim status, and coordinate with underwriters for timely policy issuance.
- Organizational Skills: Possess strong organizational skills, attention to detail, and the ability to multitask.
- Customer Service: Demonstrate excellent customer service and communication skills, with a focus on building strong relationships with clients.
- Insurance Experience: Previous experience in insurance or a related field is preferred, but not required.