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Account Associate

1 month ago


La Palma, California, United States Norman International Full time

About Norman International:

We are a leading manufacturer of window coverings with over 50 years of experience in delivering high-quality products. Our commitment to excellence has made us a trusted choice for homeowners who demand the best.

Job Summary:

We are seeking a detail-oriented and analytical Account Associate to join our dynamic team. The successful candidate will play a key role in analyzing market trends, supporting new product launches, and assisting in customer service efforts.

Key Responsibilities:

  • Analyze industry competitors' products to inform business strategy.
  • Collect and analyze data to identify potential markets and factors affecting demand for our products.
  • Track and forecast marketing and sales trends to assist in strategic planning.
  • Analyze the effectiveness of our pricing, promotion, and marketing strategies.
  • Collaborate with internal departments on new product launches, including creative design, execution, distribution, and reporting.
  • Support customer service in resolving escalated order issues and provide guidance on product or process-related questions.

Requirements:

  • Bachelor's degree in Business Administration, Marketing, or a related field is required; an MBA is preferred.
  • Must be flexible and adaptive, with a willingness to take on work that requires frequent shifts in direction.
  • A background in analytics, sales support, or merchandising is preferred.
  • Excellent quantitative and analytical skills.
  • Proficiency in Mandarin is a plus.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance