Catering and Event Operations Manager
1 week ago
Summary
We are seeking a highly motivated and experienced Catering and Event Operations Manager to oversee all aspects of our catering and event services at Plantation Golf & Country Club. This role is crucial in ensuring exceptional dining experiences for our members, guests, and banquet sponsors.
Essential Duties
- Lead the planning, execution, and management of all catering events, from initial client consultation to final breakdown, guaranteeing flawless service and exceeding expectations.
- Maintain meticulous oversight of all dining and event venues, ensuring impeccable cleanliness, safety standards, and adherence to club protocols.
- Provide guidance and supervision to our Food & Beverage team, fostering a culture of excellence and upholding the highest standards of service.
- Collaborate closely with the Chef to develop innovative menus, ensure consistent presentation quality, and accommodate special dietary requirements.
- Proactively address any member or guest concerns regarding their dining or event experience, resolving issues promptly and professionally.
- Manage the reservation system effectively, ensuring accurate bookings and seamless coordination between hostesses, receptionists, and event staff.
- Cultivate a welcoming and personalized atmosphere for all members and guests, demonstrating exceptional customer service skills and fostering strong relationships.
- Analyze financial performance metrics to optimize catering operations and ensure profitability.
- Develop and implement comprehensive training programs for Food & Beverage personnel, including SafeServ certification and ongoing professional development.
- Utilize Point of Sale (POS) systems effectively for data management, reporting, and inventory control.
About Plantation Golf & Country Club
Plantation Golf & Country Club is a prestigious private club renowned for its exceptional golf courses, tennis facilities, social events, and commitment to providing an unparalleled member experience. Our beautiful clubhouse complex offers casual and formal dining options, lounges, and administrative offices.
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