Retail Sales Manager

2 days ago


Portland, Maine, United States Duluth Trading Company Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Manager to join our team at Duluth Trading Company. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a positive store environment.

Key Responsibilities
  • Customer Service: Develop a deep understanding of our products and services to provide solution-oriented, friendly service to customers.
  • Team Leadership: Lead the store team to deliver exceptional customer service and maintain a positive store environment.
  • Store Operations: Manage floor coverage, merchandise presentation, and visual merchandising to ensure a customer-ready sales floor.
  • Inventory Management: Effectively set up sales and promotions, process merchandise receipts and transfers, and maintain accurate inventory levels.
  • Store Maintenance: Ensure the store is clean, secure, and well-maintained, and respond to any alarms as directed.
  • Employee Development: Train and develop store employees to ensure they have the skills and knowledge needed to deliver exceptional customer service.
Requirements
  • Experience: Retail experience is preferred but not necessary.
  • Skills: Excellent customer service skills, strong communication and leadership skills, and the ability to work in a fast-paced environment.
  • Education: High school diploma or equivalent required.
What We Offer
  • Competitive Compensation: Compensation is based on several factors, including education, work experience, certifications, and federal, state, and local minimum wage requirements.
  • Benefits: 401K program with company match, employee stock purchase plan, and 40% employee merchandise discount.


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